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What You Agree to When You Use raze88

These terms govern your account, your activity on the platform, and how we handle your personal data. Access to raze88 depends on local law and is available where local law permits — if you are in a region where operating this type of platform…

Account & Eligibility RulesData Handling PolicyJurisdiction-Dependent AccessContact Rights & RequestsCookie & Retention Policy
raze88 What You Agree to When You Use raze88
ACCOUNT SECURITY STANDARDS

How raze88 Handles Data, Cookies and Account Security

We collect only the data needed to operate your account, verify your identity and process transactions through your chosen payment method — Touch 'n Go eWallet, Boost, GrabPay or FPX. We do not sell personal data to third parties, and we do not retain payment card details on our own servers. Your data is stored for as long as your account is active and for a legally required retention period after closure.

Data Handling

Account data — name, contact details, transaction records — is held securely and used only for account operation, verification and legal compliance. You may request a copy at any time.

Cookie Policy

We use session and analytics cookies to keep your account session active and understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Two-step verification is available on your account and we recommend enabling it. OTP confirmation is required for login on new devices, protecting your account if credentials are ever exposed.

Data Requests & Erasure

To request access to, correction of, or deletion of your personal data, contact us via email or the in-account form. We aim to acknowledge requests within a reasonable period and resolve them per applicable law.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For account disputes, data requests or questions about these terms, reach our support team through any of the channels below. Legal and data-related queries are handled separately from general account help — flag the nature of your request clearly so we can route it correctly and respond within the appropriate timeframe.

Team online

Live Chat

Available directly on the raze88 platform. Start with a brief description of your legal or account query so the right team picks it up without delay.

Email Support

For formal data requests, account dispute documentation or written legal queries, email is the appropriate channel. Attach any reference numbers from your account history.

In-Account Request Form

Log in, go to your account settings, and use the contact form under Help. This ties your request directly to your account record for faster handling.

Your Legal and Policy Questions

These are the questions we hear most often about account terms, data rights and how our legal framework applies to your use of raze88. If your question is not covered here, reach us through live chat or email.

Access depends on local law and is available where local law permits. You are responsible for confirming that using raze88 is lawful in your region before opening an account.

Yes. Submit a data access request via the in-account contact form or by email. We will confirm receipt and provide your data in a readable format within a reasonable period.

We retain account records for the legally required period after closure. Transaction data linked to Touch 'n Go eWallet, GrabPay or FPX payments is included in that retention scope.

Material updates are flagged on the platform before they take effect. Continuing to use your account after the effective date of any change means you accept the updated terms.

Log a dispute via live chat or email as soon as you notice the issue. Include your account reference and transaction date. Disputes submitted within our stated window are given full review.

Yes. Accounts may be suspended for terms breaches — including credential sharing, multiple accounts or failed identity verification. We will notify you through your registered contact details.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.