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How raze88 Handles Your Account Data

raze88 collects only the account data we need to run your login, payment and game sessions — nothing extra. You can see what's stored about you, ask us to update it, or unlink a closed wallet reference whenever you choose, subject to local law.

Account Data ControlCookie SettingsPayment Data SafeguardsData Access Requests
raze88 How raze88 Handles Your Account Data
REACH OUR PRIVACY DESK

Where To Ask About Your Data

Questions about your account data don't need to wait for a formal letter — raze88 handles most privacy requests through the same channels you already use for account or payment support, just with an identity check attached.

Team online

Live Chat

Open live chat from your account menu and ask directly about your stored data, cookie settings or a payment record tied to your wallet — our support team routes privacy requests the same way as account queries.

Email Request

Send a written request if you want a copy of your account data, a correction, or removal of a closed wallet link; we reply through the email address linked to your account for verification.

Account Verification Form

Use the account verification form inside your profile settings when a data request needs identity confirmation — the same form used for withdrawal checks, so the process stays familiar.

HOW WE PROTECT YOUR DATA

Data Handling Behind The Lobby

We treat your account data the way we'd want our own handled — stored on secured servers, checked against login patterns, and never shared outside what's needed to process a Touch 'n Go eWallet or GrabPay payment. Cookie use stays limited to session and language preference, not outside ad tracking. Retention follows your account status: active profiles keep session and payment logs for support purposes, closed accounts are checked for removal once local record-keeping rules allow it. You can always ask us to walk through what's held against your profile.

Cookie Use

Cookies on raze88 keep you logged in across a session and remember your device and language choice; they don't track you across other websites or feed outside ad networks.

Account Security

Your login is tied to device checks and an OTP step at sign-in; we flag unusual login attempts so your wallet balance and payment history stay protected from unauthorised access.

Data Retention

We keep session logs, game history and payment trails only while your account is active or as long as local payment record rules require, then they're scheduled for removal.

Request Changes

You can ask us to correct stored details, unlink a closed Touch 'n Go eWallet or GrabPay reference, or send a copy of your account data through the privacy desk above.

Common Questions About Your Data

A few things players ask us most often about how raze88 handles account data, payment records and cookies — if your question isn't here, the privacy desk above picks up where this list leaves off.

We collect your login details, device data and the payment reference from your first Touch 'n Go eWallet, Boost or GrabPay transaction — not your e-wallet PIN or banking password.

We only pass payment data to the wallet provider needed to confirm your deposit or withdrawal; we don't sell account data to advertisers or outside marketing lists.

Yes — send a request through live chat or the email linked to your account, and we'll confirm your identity before sharing a copy of what's stored against your profile.

Active accounts keep session and payment logs for as long as the account stays open; closed accounts are checked for removal once local record-keeping rules allow it.

You can request a correction or removal through the account verification form or the privacy desk; we confirm your identity first since this touches your wallet history.

We use cookies for session login, language and device memory only; you can clear or block them from your browser settings, though you may need to log in again each visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.